I want NTS to honor the deal their salesman made with me. NTS is not responsible for maintaining or repairing the customer's inside wiring. NTS has offered to let the Customer pay the charges in installments. View pictures and details of this boat or search for more Vexus boats for sale on boats.com. ATT refuses to check with me before they close the ticket and state they cannot find a problem; causing me to have to call NTS multiple times with the same issue over and over again. They tell me that their system just has not updated it will not get the money. NTS & ATT need to provide better customer service and stop putting end users in the middle of their conflicts over the old copper wiring that is causing the buzz/noise suffered by all residents of. It is ironic that it took 4 months for any improvement on my phone line vs the 3 days ATT customers get their same noise repaired. Find Vexus Avx 1980 boats for sale near you, including boat prices, photos, and more. NTS' Terms and Conditions of Service state that Customers will not receive refunds for a partial month of service. NTS salesman came into my office selling business phone, FAX, and internet service. I like to read real-world reviews and judge from there. Just being honest with you, the Vexus looks like one sexy boat. The similarities between the 620 and the DVC are many. A premium-quality aluminum bass boat, the Vexus AVX1880 is built by passionate bass anglers for serious fishermen. First, NTS has agreed to the let the Customer pay their June bill in installments. I tried to explain to *** what *** is stating in #3 above; she kept saying he could not change anything inside my house. The Customer signed a contract in August 2017 which included telephone and internet service offered at deeply discounted rates as part of a promotion. We have been following the journey of Vexus boats. ATT refuses to tell me which NTS ticket they are working on Beware of this truly terrible company. ATT office of the president will not talk to me because I am not paying them for service. NTS not supporting my service. I spoke with *** (supervisor) who said problem was inside my home. Have something to share about VEXUS FIBER? By the time he contacted NTS, he had already switched service to Suddenlink. Jan. 11, 2019, right after 4:00 PM, Ms. returned my early calls and said we would still be charged the same amount, regardless of whether we use their internet services. But it was not. I have asked NTS to investigate the SABOTAGE, HARRASMENT, POOR CUSTOMER SERVICE and, the FALSE ACCUSATIONS that ATT tech made against me on 4/2/19; I have asked NTS to explain why when the dsl coil was pulled/DISCONNECTED from NTS equipment on 2/9/19, discovered on 2/12/19, replaced on NTS equipment on 2/12/19 restoring my dsl, reported on NTS trouble log, only to be disconnected again on 3/26/19 when ATT worked on my noise problem (that is on a separate loop) and continue to say dsl is too far from central office to support! NTS' terms and conditions indicated that the Customer will be liable for all charges through the end of the term. She's the one that wanted us to kook it back up when I met ATT out there at the last vendor meet. NTS salesman mislead customer. I tried to explain I would like for NTS to remove kitchen jack wire from dmark to prove it is not my kitchen wiring at fault here. It's over insulated with foam, has a built-in drain, and the smooth, durable gel-coated interior is made to take the demands an avid angler will throw at it. Unfortunately the noise came back with a vengeance on 5/29, so I reported it again. I would not use this service because they charge you for lines that are nonexistent. Good riddance. I never rush out and buy anything when it first comes out. NTS stands by its previous actions as its records show that the Customer did not call in to disconnect until December 7 and continued to owe for charges through December. Returning the few months of dsl service is not acceptable as I have documented proof that both companies have worked together to harass me into giving up my dsl service and are using their sabotage of my dsl and phone service as an excuse to discontinue both my dsl and phone service. I spoke with Larry and Rebecca about my problem and no one would help. 5-10-18 billed for entire month even though we only had cable service for 9 days. Filed 1st complaint w/PUC re: *** XXXXXXXXXX, *** XXXXXXXXXX & *** XXXXXXXXXX When coil was replaced in presence of NTS technician, my DSL was restored until 3/26/19 when ATT reported noise repaired again (it was not) and closed noise ticket. 3. They tested from central office & closed the ticket again. NTS is working to calculate and issue appropriate credits to this Customer's account and will update this response when those are completed. The NTS response reads "NTS technicians determined on several occasions that the Customer's trouble related to the Customer-owned/provided router." They threatened to slap us a huge amount of the termination fee if we asked them to disconnect the internet services. (The consumer indicated he/she DID NOT accept the response from the business.) NTS kept telling me the first bill was for a month and a half of service. I don't think the Vexus brand is going to push Ranger to be better. But NTS still charged and collected from my bank on February and March with the whole amount of $48.20/month. Oh man, I like what I am seeing. The Customer had switched to Suddenlink before November 30. Your email address will not be published. Below are pricing sheets that were unveiled at the 2018 Bassmaster Classic. BUILD MINE. Find Vexus Avx1880 boats for sale near you, including boat prices, photos, and more. I am curious if this is the way they handle all cancelations, so that they can continue to bill for months. On March 2020 they became Vexus Fiber. We recognize this date is in dispute. Vexus has attempted to contact the customer to reach an amicable solution but the customer will not return our calls. To start viewing messages, … before Last Contract they said if you sign New Contract we will lower the price 10$ I said ok. Posts: 14. Love to hear more of your perspective. I was paying 95$ with No Contract with Contract 101.00 They lied to do the Contract. ATT is NTS CUSTOMER and NTS should do something to stop this harassment and sabotage of my dsl. she evasively said she would need more time to see if there would be any better solution. In accordance with the Terms and Conditions of Service, when the Customer called to cancel his service on April 19, he was billed through May 10, 2018, the end of his billing period. Vexus considers the matter to be resolved. NTS is disconnecting my dsl as of 6/1/2019, because att states I am too far from co lo at Osage to support dsl. Top notch quality does not come cheap, and these boats are at the top in terms of price for an aluminum boat. Taxes and other fees $42.79 2021 Vexus AvX 1980 - Contact us for the best deal on this boat! On 2/12/19 NTS tech w/help from Att tech at co lo found where the dsl coil had been pulled from NTS equipment; they plugged coil back in & I had dsl back until 3/26/19 when Att repaired noise on my phone line again. Only 45 HOURS!!! I can not report to att because I am not their customer. 2. Time will tell if Vexus boats are priced right and people take to them. I have found the company's response to be untrue and unconscionable as follows: I still hear the buzz, but can at least hear over it, it is not gone, but it is much better than it was. In addition, Vexus has agreed to upgrade the customer's service to 400/400 Mbps at a discounted rate and to replace or repair any faulty wiring which might cause service problems. He told me it would be about the $215 give or take a little. NTS needs to have that option for businesses because they do move and its not our fault that they do not have fiber in the new office area. (The consumer indicated he/she DID NOT accept the response from the business.) 4. In addition, the contract which the Customer has provided to the Revdex.com under the section titled "Total Monthly Charges" contains a note which reads "Excluding Taxes, Fees, and Surcharges." So I contacted their local sales rep in Hammond, Mr. *** through text on November 14, 2018. To avoid termination fee, you pay the full amount regardless of the service we use. From its uncompromising stance and head-turning good looks to its tournament-bred engineering and incredibly-long list of standard features, the aluminum AVX1980 is so evolved it’s often mistaken as a hand-built fiberglass design. I asked her to have Kieth come out and change wires at back at dmark taking the older kitchen wiring off dial tone to prove the noise is no on my wiring as ATT & NTS technicians stated. We take our customer feedback seriously and will do our best to improve upon the issues you are experiencing. But no response. She said she would contact me again in about a week because she would need approval from her superior. NTS has recalled the account from the collection agency and has credited all charges. they need to go back to 3cent per minute charge and not 49cents. Vexus billed the customer for the May charges as a result of a billing system conversion. Victor package. Before I signed the contract I was paying some around $92 she said if you signed contract will make it much cheaper . NTS is scheduled to meet with AT&T at 1:00 p.m. on May 28, to address the Customer's trouble with her telephone service. From its uncompromising stance and head-turning good looks to its tournament-bred engineering and incredibly-long list of standard features, the aluminum AVX1980 is so evolved it’s often mistaken as a hand-built fiberglass design. NTS act as if they cannot do anything about the sabotage, poor customer service, or false accusations and will officially cut my dsl as of 6/1/19. Required fields are marked *. No doubt. This technician is the one who I believe pulled the coil off NTS interface equipment at the Osage central office that NTS discovered on 2/12/19. I would like credit back for the 3 weeks of cable I did not receive. I will forever recommend that people do not do business with this company. On May 1, they billed my credit card for $157.08 because they said I did not pay in April and because of that, they charged me for the month of May as well. *** on the trouble ticket desk, threatened me with another "review of my account" today and refused to answer or read comments from the 5/28 vendor meet. I also have voice recordings on my answering machine that will demonstrate how bad the noise and static on my phone line is; many of these messages are from NTS telling me my line has been repaired. Apparently NTS uses a third-party contractor to follow their techs and bury the cable. NTS provides service to this Customer over leased facilities from AT&T. I had several times have No Internet I call then they say we are Down in your area and they don't tell us so we will be prepared not to use the Credit Card Machine. With everything going on in the world today, I can not afford to pay for a month of service I have not even received. The latest response from the NTS doesn't surprise us at all, and, indeed, the company is once again portraying its *** attitude towards a client's concern or complaint. I pay my bill on time this is ridiculous, I have contacted everyday both phone and email. I thanked her for the offer and told her that the two existing phone lines will remain unchanged We do not recall any of those occasions. I moved my phone system into the bedroom on the 28th. Additional voice charges $5 CR They are not being honest about the cancelation date. Final Consumer Response /(2000, 5, 2018/04/24) */. In October of 2019, we get a bill just for the dial up after cancelling in May and receiving no bills for four months. NTS came to demark this afternoon and disconnected the kitchen jack from dmark; I have my phone system on the newer bedroom wire/jack that had been used for dsl. As previously indicated, NTS will waive all early termination fees. I had some questions that weren’t answered here but I liked what you had to say on the subject. I called to discuss this matter and the representative was short and not willing to let me talk to a superior. As we open the business in August, 2017, we signed a 3-year contract with NTS Communications for a bundled service of two landline phones and internet. On 5/4/20 I spoke with Frank who offered $10.00 discount. NTS shouldn't be able to bill their customers until the job is complete. The company misinformed us about the change in the service agreement. Just a different angle on marketing. If you are currently experiencing technical difficulties with your NTS service, please call our technical support team at 800-658-2101 or send us a message online at www.ntscom.com/reporttrouble, anytime 24/7 so that we can get this resolved for you. I said its ok I Don't Need the Features but who doesn't have Call Waiting at least. I am afraid I will be billed again at the end of May for service I have already paid. It is very frustrating because you cannot trust the people and this business. NTS Communications, LLC, began operating under the assumed name, Vexus, on March 16, 2020. NTS does not have any control over the information that is displayed on the receiving person's caller ID. However I have had dsl for 9 years and it works fine until att repairs noise and disconnects it. 2021 Vexus AVX1980. I told her it was totally irresponsible to make such an offer at this time because we have already stopped using their internet. However, NTS does not have a contractual relationship with the third party and has been forced to work through back channels to find a solution. He was told that NTS could add that feature for an additional charge. However, NTS records show that Customer service personnel mistakenly represented all charges would be credited. Lowrance 9Ti @ Console w/ GPS and structure scan. 6. Use RevDex to, Increase visibility and credibility of your review by. Vexus Boats AVX 1980 Performance Test (TOP SPEED) - YouTube It's unethical business practice! Take a few moments and check out the Advantages as Vexus likes to call them to get a better understanding of the thought that went into these boats. Additional business phone $29.99 I have been a customer of NTS Communications for 18 years.
You have to register before you can post. On 2/9/19 my phone was dead; Att tech repaired at dmark & dsl came back on briefly; later tech went to co lo and cut dial tone & dsl again; he called to tell me he was working on my line; I asked him to let me know when done so I could verify dsl was still working. I pay for caller Id and it don't work a Locate Vexus boat dealers and find your boat at Boat Trader! I paid my last bill with NTS Communications on March 20th. Called NTS in October 17, to cancel service. There hasn't been any new solution since then. In summary, NTS is providing the contracted services and is doing what it can to address his complaints. Then you give up. I should not be punished for their mistakes. ATT refuses to tell me they are coming on to my property I was told first that they monitor internet signal and see nothing wrong. However, the same day it was restored, the customer's service went down again due to a secondary electrical problem. Due to poor NTS Internet services, our business wouldn't often get online orders timely and we have been denied a change of the contract terms The customer service representative got very snarky on the phone and said he was going to send us an early termination fee charge. According to the current bill, NTS charges us every month $148.80: 3. Who will be the first member on the TinBoats forum with a Vexus boat? NTS refuses to address the blatant sabotage, harassment, poor customer service, and false accusations made by ATT against me; they have used every excuse possible to disconnect my dsl, which was actually disconnected 3/26/19 with both companies saying they couldn't support it? OVERVIEW FEATURES COLORS GALLERY ADVANTAGES & SPECS AVX CORE. We were threatened again when we told them when we no longer use their internet services. I would not do business with this company. After a few months I get an excuse that the billing system had changed and NTS was having trouble reconstructing the bill. Since we subscribed to the "Waitr" food carry-out & delivery services, we have been experiencing unexpected occurrences of poor internet connectivity. Not a tough concept to grasp. NTS & ATT both state: because of the distance from co lo nothing else can be done for the noise on phone line, and say the distance is too great to support the dsl I have had for 9 years with no complaints other than when ATT repairs noise on my phone, they disconnect the dsl that is on a separate loop since the same thing happened in 2018. They need to provide a better router to warrant what I am paying. I talked to them several times (I remembered talking to a person named *** 3X). 1. The NTS trouble desk person I spoke with refused to read ATT or NTS technicians comments made on the NTS trouble log and refused to answer basic questions as to what ticket number was last worked on and when was it closed; I also tried to get her to tell me what comments were made on 5 /28/19 vendor meet, I was put on hold for over 20 minutes and was still not given the information I requested, I asked for a supervisor and was told a supervisor would call me back; however no supervisor called me back that day or the next day when I called NTS AGAIN to get clarification. 7. After numerous calls to their office, I was told on 2 occasions that I did not owe anything, Then they turned my into a collection service. The customer's service went down on July 7 due to an equipment failure. Please call us so that we can resolve this issue. She was extremely rude, even laughed at me when trying to explain something to her. Internet drops off line frequently. The noise problem has been continually bad since original call to NTS on 2/5/19 After three years of trying to deal with this situation they have now they have informed me that my $215 service that was quoted to me costs $317 after taxes and fees, and I must pay the difference. (The consumer indicated he/she DID NOT accept the response from the business.) The Customer signed a contract on June 28, 2017, which clearly disclosed that the price, not including taxes and fees was $66.98. Therefore, NTS is unable to issue the requested credit as NTS acted in accordance with its Terms and Conditions of Service. On November 15, 2018, I texted Mr. *** again asking him to have an NTS representative contact me. May 20, 2019 #1. There is some "reading between the lines" regarding my post. COLLECTION CALLS US, BILL WAS PAID. On Jan. 11, 2019, Upon review of the copy, I discovered their new service agreement still charges the same amount per month even though I would no longer use their internet service. The accounting manager "threatened" us not to contact the Revdex.com
Offering up to two hundred horsepower in total, the 2180cc is designed specifically for salt and freshwater adventures alike. View pictures and details of this boat or search for more Vexus boats for sale on boats.com. NTS is not responsible for Customer-owned/provided equipment. Internet charges $44.99 Additional voice charges $11 CR I clearly asked him about taxes and fees because I did not want my budget to change. ATT tech pulled coil off 413 and would not answer his phone when I called him to tell him he disconnected my dsl again. But I declined the offer because it was too late. The new services were reflected on the Customer's August invoice but he did not contact NTS to complain until November 30. That was long after we switched to another internet service provider. Ad Headline: 2019 Vexus avx1980. I want the pulled coil found by ATT & NTS on 2/12/19 investigated and addressed as sabotage of my dsl service. The 1880 has a pad hull and will ride better than the mod-V of the 189. NTS has advised the Customer that AT&T no longer supports DSL service. Cut off service to an assisted living during the lockdown with no warning. Locate Vexus boat dealers and find your boat at Boat Trader! On Jan. 16, 2019, the same accounting manager called me as she promised (when she told me not to contact the Revdex.com on Jan. 11, 2019, she said she would get back to us within a week with a new solution). 4. Worst company I have ever dealt with in 65 years. NTS began providing telephone and internet service to the Customer on April 3, 2018, when NTS transferred ownership of an existing account. When I reminded her that we are already switched to another service provider (because she said we could do so when she called us on Dec. 7, 2018), she asked me if we would like her to disconnect the internet service. The service was terrible always down as well. Always they answer we did not miss leading him and they say I quit them because I found cheaper rate I did not quit them for that reason I quit them when she said if you sign a contract we will lower your bill and if they kept the same prices I would've been fine in that time or lowered few dollars that will be no problem to me but it went from $92 or a $90 to over 100 Dollar let's quit circulating around each other it's very clear the reason I quit NTS If the contract wasn't to save money why I have to go and sign a contract when I called Sudden Link I was thinking that they could charge me close to $90 but for my good luck they gave me a price for $78 all taxes included instead saying we're sorry we screwed up somehow and in the future we would love to have your business again which always I like to support local businesses that's what I was expecting them with all my respect . We regret that the Customer is not satisfied but believe this matter should be closed. This service started out pretty well 3 years ago, but has really gotten terrible. NTS did not mislead the Customer. Our business, Le *** is a dine-in restaurant located in Hammond, Louisiana. If I could give a negative star to them I would..... :( Not to mention it's easy to access from outside the boat and is tucked away under deck so space isn't hindered for your hydration. Lastly, but most importantly, the company needs to respect the customers' right. In addition, the contract also disclosed an approximate total fee of $99.00. You have to register before you can post. 200 Mercury.. No kicker. Minn Kota Ultrex 80LB. Prior to signing the agreement the Customer had contacted NTS stating that he wanted caller ID. When I finally was able to talk to *** the supervisor with NTS, she said the problem was inside wiring or equipment. The 20’ 2” design also carries an increased horsepower rating for today’s modern 200HP outboards. I was told now they would be 49cents a minute. Find Vexus Avx1980 boats for sale near you, including boat prices, photos, and more. This represents a partial credit for Internet service in November of $25.50, a credit for Internet service in December, January, and February of $134.97 ($44.99 per month) and a credit for telephone service in February of $61.70. It is unethical business practice. NTS supervisors threatened me with "The noise is always going to be there because of the distance from the central office and we and ATT have done everything possible to stop it. Ripped off customer. They finally called to resolve this issues we were having. 2019 Vexus Avx1980. I can provide sound recording made on 2/9/19 of AT&T technician telling me ATT has told NTS to stop providing DSL service to me, he was very rude & verbally abusive to me. Signed up for a business account and then we built an office tried to transfer the account but they do not have fiber in this area. After I was finally told the ticket #XXXX XXXX XXXX was closed today (6/12/2019) around 11:00am by ATT who stated they tested at demark and found no problem I pulled the card from camera that captures any movement at demark. I asked her to give me this list of all discounts we would be no longer qualified for and also demanded to show how the sum total of discounts we lose amounts exactly to the charge for the internet service. These records show that the Customer did not call in until December 7. I asked how I could already be charged for service that I have not even received (May billing cycle does not start until May 5 - June 5). I asked an NTS accounting manager numerous times to provide me with a list of discounts we would lose as a result of not using their internet service. In conclusion, I discredit their written response. In a nutshell he quoted me $215. I had service with suddenlink for $228 per month. NTS has worked diligently to address the customer's service issues. Therefore, NTS is discontinuing DSL service effective June 1. The early termination fee is justified. Lastly my call was transferred to their legal department and the person on the line said that they are not responsible for any technical issues. Legroom is also tight and I have to bend my leg to fit. NTS has been working with the Customer and has scheduled a time to complete the installation on December 17. The same day, I contacted the NTS but was not able to speak to someone who would willingly help. 19’10” length 95″beam Tandem axle trailer with brakes Helix 10msi g3n flush mount at counsel Helix 10 mdi g3n at bow Hydraulic steering w/tilt Minnkota ultrex Ipilot-link 80# 52″ Stereo and two speakers Dual counsel w/led lights Atlas hydraulic Jack plate Dual blinker trim I think they are in it together like nitro, triton, ranger. Again, I have been with the company 18 years and have always paid my bill on time. Given again that we have no choice but to switch to another internet service provider simply because NTS internet service has not met our expectation. I also asked to speak to a manager and they refused. Att should be forced to call and verify noise or problem is repaired before closing the ticket with NTS; they should also verify they have not disconnected any other service before closing a ticket and leaving site. NTS is unable to credit the charges as requested. We checked out the unveiling of the Vexus AVX1980 online on their website and thru Social Media. I was then billed on April 30th for the past due amount of $80.42 plus the amount due for the month of May. The charges are valid. We want the NTS to provides us the name of the technician who was out there for services, date, and time. When I asked her "Are you threatening me?" Bass Boat Reviews Vexus® AVX2080 ... Vexus® AVX2080. I received my first bill with Vexus and immediately signed up for their autopay on April 11th. The base pricing they showed at the classic was $25,800 for the AVX189 and $32,000 for the AVX1980.