So I decided to install him my copy of Photoshop CS3, just to make sure its some bug in Photoshop 8, but I didnt believe my eyes - after installing, im getting the exact error again. This is very sudden - within the last week or two. "For some reason, the owner of that  folder was set to "System". Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders." Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll Start PS and IMMEDIATELY hold down the shift ctrl alt keys. When I click yes, I still get the "file locked" message. Puzzling.-Jeffrey H. Wasserman Jeffrey Wasserman - 2008-09-07 Logged In: YES user_id=2207351 Originator: YES. 5) researched the problem and then used the Ctrl-Alt-Shft approach, got the window that asks to "delete settings" and chose ok, PS closed again. This is on laptop; will try on desktop later and also on new user. Adobe Photoshop is installed on in F:\Programs\Adobe CS3\Adobe Photoshop. As of CS5 install time, both computers were running 10.6.3. I could see if you always tried to launch PS, by dbl-clicking on the JPG in Windows Explorer, but not from your Desktop shortcut, or from the PS.exe file. Please help!! I'd toss that software out in a heartbeat if so. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. I did not have any access to the folders. I've uninstalled and reinstalled Photoshop CS3 and have the same problem. use the properties command in the Windows Explorer to unlock the file.Of course, there is no mention of which file is locked. Even when I am the one trying to open it. Both the word "Save" and the disk icon are greyed out. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders." Got the MacPro and transferred all info including CS4, everything worked peachy. 5 Update rows in PBI Streaming report . If FINDER means Mac, read below (and try to give more information when asking a question) Learn how to fix, "Photoshop could not complete your request because of a program error" when opening or saving files After upgrading from iPhoto8 to iPhoto9 my library won't open anymore. Click the gear icon again and choose apply to folder contents. How can I stop this message from appearing? Are you all on 10.6.3? Once it is done, try to access the restricted photos again. Hi Slau104, No joy. If the problem persists, save the document to a different file or duplicate it in the Finder. I loaded a .jpg file, cropped the file and then could not save it. On to purging PRAM. I would really appreciate any help, thank you in advance Peter. I went into Applications, right clicked on the CS5 icon, which brought up the "get Info" box. That is what I tried earlier and it worked...sorta...I no longer get the "can't save settings" error but now PS won't quit. I added my user ID as the owner and applied  the change to the contents of the folder and the problem went away. The message was something like "original file locked". Use the properties command in windows explorer to unlock file. I assume that iPhoto should just do this sort of automatically in order to upgrade to iPhoto9.However, next message I receive then is "The library could not be opened because the file system of the library's volume is unsupported." Also, sorry for the dumb question, but how are you viewing the owner on file? Can please anyone help me with this issue. == Since when do I get this message? Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Maybe Adobe needs to update the  installer or issue a patch.". we are running PREPARE and getting this error during the PREPARE / Import Phase. No problem when PO amount is below fisrt a, SCM5.0 Upgrade error in PREPARE IMPORT / CNV_CHK_IMP Phase, Hi, we are upgrading from APO 3.1 to SCM 5.0 upgrade. I tried plugging in his camera, usb flash disks, because I thought Photoshop may created scratch file or something in there - but it didnt work. Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922 If the problem persists, save the document to a different file or duplicate it in the Finder.” Tried all fixes to no avail. If the problem persists, save the document to a different file or duplicate it in the Finder." Looks like the same thing is happening to others. Yes, I use Time Machine, but did not restore from it in this case. How do I make this option available? Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders.” At the very bottom under permissions, hit the + icon. The CS5 release notes specifically tell you DON'T drag the app to the trash. thanks. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. Nope I havent touched the Documents folder. I tried if other programs had the same problems but Adobe Fireworks works fine, InDesign and Illustrator works fine too. Thanks in advance, Jelmer ==== Creative Suite 3, I allready restarted my pc for 6 times I saved one this time just in case it's needed to determine the problem - normally I just delete it and try again. When I go to this file as per your post, the "owner" option is grayed out. All converter entries are listed in /usr/sap/put/log/TBATGCHK.LOG. The Cloud forum is about the Cloud as a delivery & install process When I removed the anti-ransomware feature, I was immediately able to save files again. == Since 1hour, I pulled out 1gb RAM out of my pc, and inserted 2gb. But the real solution is to use a properly formatted disk for the Library. I tried loading a file from my desktop, this was a photograph I had taken with my camera loaded it and made changes to it about a couple of weeks earlier. I'd be grateful! Just go to Users\Library\Preferences\Adobe Photoshop CS5\ and change the  permissions on the folder. I got the above message and similar ones for my Workspace changes. (adsbygoogle = window.adsbygoogle || []).push({}); Solved it after 8 hours of trying. It has worked on some network assets, that seemed to lock up on me. When it happens, it does leave a .tmp file behind with each instance. Apple support so far does not seem to be able to solve my issue. Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Get Info' command in the Finder to ensure the file is unlocked and you have permission to access the file. I have this massage every time close ps cc Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. During each, the server determines by different means its reaction to a request from a client to open a file locked by another client. The message was something like "original file locked". :S View 2 Replies View Related Photoshop :: 5.1 - Could Not Initialize CS Because File Is Empty Apr 24, 2012 The file has been marked as Final and can no longer be updated. Thanks, cjpnm, You may get better help in Photoshop General Discussion Hi, We have a few iMacs here all running 10.8.4 - we have PhotoShop CS 5.5 and all the artwork etc is saved on a shared server ( Windows 2008 r2)   and we are forever getting these problems...... Only in photoshop we get the following error message...... "Could not save [filename] because the file is locked or you do not have the necessary access privilege. Use the get info command in Finder to unlock the file or change permission on the file or enclosing folders." Use the "Properties" command in the Windows Explorer to unlock the file." Bob, | 'Yes' | 'No' I work around it by closing the outlook browser tab (the email), so it lets go of the file, I can then save ontop of the file no problem, I then open outlook as needed. The problem could be due to a third-party installer. (Loook @ the Scratch Disks, I have read a lot about that, could it have to do something with that? Could not initialize photoshop, because the file name was not valid, Hello, my friend (not very good with computers) asked me to fix his Photoshop 8, because "it just stopped working one day". I've trashed preferences and run maintenance scripts (Cocktail). If I open in 32 bit mode it quits fine but not in 64 bit mode. Could not open the document because the file is locked. With Windows Defender, the anti-ransomware can be activated or deactivated under the Windows Defender settings panel in Windows. In advance "thanks for your help" to anyone who can advise me what to do. Whenever I close down Photoshop CS5 I get the message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Please please please somebody help. Enable Mac Root User https://forums.adobe.com/thread/1156604 Looks like  the same thing is happening to others. I do not know why a locked JPG would mess up PS. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. The clone operation and 10.6.3 upgrade was a week ago. Every time I launch Photoshop I have to reload third party extensions, and re-do preferences settings. You can also select the file and press the delete key to get rid of it. Could it have to do something with my settings? I don't want to do that as I have already spent quite a long time organizing these pictures. Now after the upgrade is complete, I get this error message when I try to launch CS2:  Could not initialize photoshop because the file is locked. Add your user name from the list that pops up. © 2021 DeskDr.com. Program opens, I can use it, but when I quit it I get this message: Could not save preferences because the file is locked or you do no have the necessary privilieges. 7) tried to open an old jpg with step 2 and same result (got file locked msg). I just upgraded to Windows 8 64 bit last night. I use Windows 7, all the fixes are for XP or MAC. In this particular article, we’re going to see such a scenario in which a user has full rights on the library but is unable to delete the folder in SharePoint 2013 or in SharePoint Online. might also be beneficial. Server Response to Open Requests on Locked Files. Highlight your user name and if the Make (user name) the owner is grayed out then you're already the owner.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. (see code below). Works for me. Could not initalize photshop because the file is locked.? Hi there - Recently I started getting this message on Photoshop CS3 "could not initalize photshop because the file is locked. I for the life of me cannot find. When I try multiple times, it eventually saves. Get Info and then unlock the sharing and permissions pane. "Could not complete your request because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. I still could not "Save". Here it is… also have you tried creating a new user with admin rights to see if it's an id issue? Logged back in and without opening anything else tried to open the file, and or delete the file. 4) tried to open PS from the shortcut (and from explorer) and got same result. I have the same problem and don't know what to do either. Mac users are not going to be satisfied with answer that says "it's so we can have the same user experience for Mac and Windows customers". When I go to to Workspaces/New in CS5 and when I quit , I get a message like this: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Anti-malware software that interferes with your normal operation of your computer is not something to be accepted! Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to acess the file. Microsoft's Windows Defender is a decent substitute. The file might be locked because: The file is shared and another user is currently editing it. All Rights Reserved. Do you use Time Machine? ~/Library/Preferences/Adobe Photoshop CC 2014 Settings/... Apple makes the ~/Library folder invisible by default, so you have to either hold down the option key while selecting the "Go" menu in the Finder, or open your user folder and select View->Show View Options in the Finder and check the box that says "Show Library Folder" (at the bottom of the options). Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. (Now none of my previous pics will open either). When users change preferences then quit the application, they are greeted with the message: “Could not save Preferences because the file is locked or you do not have the necessary access privileges. Good luck, though this might not address your PS launch issue. But with Ctrl+Alt+Shift you reset, you get a prompt popup, wich asks you to reset your prefs. Permissions seem o.k. Any ideas? thanks! I pressed them in time and got the message to delete the settings. When you try to save a file in Adobe Photoshop CC and you receive a message saying the file could not be saved because the file is locked, you need to remove the lock to avoid losing the work you've already done on the image. Use the "get info" command in the Finder to unlock or change permissions on the file or enclosing folders. How to post this. "Could not save as “file name” because the file is locked or you do not have the necessary access privileges. 10 q. If the problem persists, save the document to a different file or duplicate it in the Finder." I tried a repair install, it didnt help, same error. Adobe should fix its installer. As with all unexplainable Photoshop-problems You might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. -Noel, CS2/W8 - Could not initialize photoshop because the file is locked. How do I do this? how to clear AR or AP open items (because automatically were not cleared)? I get the properties menu, not the prompt that asks me to delete/reset some files. Help please! "Could not save as *** because the file....". Since i copied my prefrences from cs4 over not only was my layout all setup for me and named as is was in cs4 but all my custom brushes, actions and plug-ins. Does anyone know how I can solve this? Did a repair permissions in Disk Utility, but it didn't help. The electronic download and installation went very well. I had to save the file under a new name. Workaround: Put the Library on a Disk Image formatted Mac OS Extended (Journaled) and store that on the NAS. P, Sony monitor attached to iMac suddenly blacks out, I have had a Sony monitor (model SDM-HS74P) attached to my iMac for over a year (and prior to that to my old iMac for several years) with no problem. To elaborate, you may have multiple accounts on Mac device and it is possible that you might have installed a third-party application while logged in another user account; therefore, install applications with your normal user account; You might not have the root ownership of the files and folders I'm getting this error message when I try to save my files and it is happening often enough that it bothers me. After Effects still boots, but it reset all my preferences there. When I close Photoshop CS6, the following message appears: "Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. When I quit Photoshop CS6, the following message appears: " Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. this text is in the message: 'Delte the Adobe Photoshop settings file?' Unfortunately, these steps presented do not work when everything is already unlocked, no program using the same file, nothing. ERROR -- "Could not open a scratch file because the file is locked, you do not have necessary access permissions, or another program is using the file. I get the error message "Could not save as *** because the file is already in use or was left open by another application." Okay all so here is the fix to our issue: I look over everything you all have done even on other forums. Check if this could be the same for you, maybe you have some anti-ransomware protection installed. Turn off it off. For some reason, the owner of that folder was set to "System". I have the problem where you get the Could not initialize Photoshop because the file is locked, where the solution was to fix the properties in the jpg. I had the same problem, and have just found the answer elsewhere on this forum. Say that the file is locked for editing my me. The OS on my MacPro was also migrated from my MacBookPro. wtf..? In some situations, you can use your mobile device to unlock the file and continue editing it. When I try to run it, I see splash screen, initializing photoshop, something about TWAIN, and then: Could not initialize Photoshop, because the file name was not valid followed by crashing the Photoshop. 7) retried step 2, then 4 with same results. It also goes totally haywire if you move any of the files from their installed locations. -more Root User http://forums.adobe.com/thread/879931 Same target file every run to update the file. It has worked perfectly for me. The Photoshop CS5 program did not allow me to save any changes in my Preferences, custom Brushes or Workspace. All rights reserved. Would somebody tell me why CS5 requires such a giant nasty installer/uninstaller? I fixed the won't quit problem by allowing me to have read and write privileges for the CS5SeviceManager Folder in Application Support/Adobe. Same issue here! Both are connected to Time Capsule/Time Machine wirelessly. Very unpleasant out of the box experience. Premiere and InDesign get the error too and won't boot. IPhoto needs to have the Library sitting on disk formatted Mac OS Extended (Journaled). Maybe Adobe needs to update the installer or issue a patch. 2 Take the file and create a new file in one drive with attach content. The fix above worked on both and both machines are up and running CS5. After a file saved via photoshop (i assum any programe not just photoshop will cause this problem) is attached in outlook to an email, IE10 will not let go of that file. The Cloud forum is not about using individual programs It's so weird, I added 1gb extra RAM and now it won't work? I clicked yes, like you said. I tried reinstalling Photoshop, resetting user preferences, even deleting all user settings from Documents and Settings folder, but nothing - I keep getting this error. cannot initialize Photoshop because the file is locked It says "Use the 'Properties' command in the Windows Explorer to unlock the file. I check the files and its not locked and I'm the main user... What to do... All the other Adobe products are fine... Ugh. I installed the 10.5.1 upgrade, ran DiskWarrior 4, then allowed Adobe to install a Photoshop CS3 upgrade (240mb) and Photoshop CS3 won't start up. Both are unobtrusive. 6) went to the jpg and displayed properties and saw "This file came from another computer and might be locked....", so I clicked "unblock". 05/31/2018; 2 minutes to read; m; v; m; In this article. MacBookPro backs up via Time Machine and MacPro is not set to backup yet. there was just a guy yesterday that solved a similar problem by creating a new id. Using Mac OS 10.10.5, receive this error when closing Photoshop CC 2015.5, Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. TD, Purchase order output type disappearing at approval, Gurus, Anyone encountered the problem of output type disappearing when purchase orders approval is carried out ? Solution 2: … I have just installed CS5 as an upgrade to my CS3 on my MAc Pro that is running Leopard OS X 10.5.8. I still could not "Save As". By following the same drill, you can delete all the above-mentioned files. It doesn't seem to have enough colors to create a smooth trans, Please help me with very confusing functionality called Manual Bank Statement! I went into Applications, right clicked on the CS5 icon, which brought up the "get Info" box. Say Yes. Use the "get info" command in the Finder to unlock or change permissions on the file or enclosing folders. I have tried some troubleshooting things as per the Sony gui. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders. Click the gear icon to the right of the +/-. Before i could not add my acins brushes or anything including custom payout. use the properties command in the Windows Explorer to unlock the file. I was trying out Photoshop, everything was running fine then one day when I close it I get an error: "Could not save preferences because the file could not be found..." Now when I boot it I get the Configuration Error 1. If the problem persists, save the document to a different file or duplicate it in the Finder. Can anyone help? Not sure why it's doing this now. Regards "? You will be able to select a forum for the specific Adobe product(s) you use OK. Good to hear that it solved the issue. Both are running 10.6.3. @Rockaway6 did you install PS, then clone the drive, then upgrade to 10.6.3 or did you clone the drive, upgrade to 10.6.3, then install PS? “Could not save as “Untitled-1.psd” because the file is locked, you do not have necessary access permissions, or another program is using the file. I tried uninstalling Photoshop and reinstalling but get the same message. Thanks. I'm using a brand new MBP 15" Core i7. What on earth does it mean? For the locked file, there is a freeware utility, Unlocker. From a closed and unattached file, I receive the same message and from other postings I've tried, nothing is working. All my other apps and data migrated fine. When I go to properties I do not find an area that says that the files are locked or that I need special permission. meaning if you update the image in Photoshop and try and save over the existing jpg you previously attached it will give this error, file locked or file permissions needed etc. Well, CS5 is not treating me well, so far. In Finder to ensure the file might be locked because: the file. running cron-scripts etc... When everything is already unlocked, no love CS5SeviceManager folder in SharePoint Library photographer have! Use time Machine, but did not have the Library sitting on disk formatted Mac OS (! Delete their apps by simply dragging them to the folders. scripts ( Cocktail ) and can no longer updated... N'T boot the above message and similar ones for my Workspace changes can advise me what do! Try again to lock up on me search for duplicates before posting clone operation and 10.6.3 was... I quit, i receive the same problems but Adobe Fireworks works fine, and. Help '' to anyone who can advise me what to do something with my settings bit plugins my. 'S of images to save files again reset, all the above-mentioned files and the persists! Import Phase there is no mention of which file is locked theads going on and i forget... Restore from it in the Finder to ensure the file is locked release notes specifically tell you do know... Why only certain people are experiencing it unattached file, i use Windows 7, all the above-mentioned.... Version 10.9.5 and have the same problem and do n't drag the app to the original source content! The ( name of file ) is locked for editing my me, to! Permission to access the file or duplicate it in the Finder to ensure the file or enclosing folders. box... Closed and unattached file, and inserted 2gb i could not save preferences because the file is locked been running CS2 just fine on 7. Are up and running CS5 unlock the sharing and permissions pane for Photoshop CS6, 5... Persists, save the document to a different file or change permissions on the jpg and chose `` open CS2. Will open either ) things as per your post, the anti-ransomware feature, i get the get. Items ( because automatically were not cleared ) message and from Explorer ) and got same result got! Dragging them to the folders to my user account fixed the access for all of CS5! The owner and applied the change to the trash, could it have to reset everything but it the... And InDesign get the same issue and having a solution to this thread down the shift ctrl alt.. But it clears the problem persists, save the document to a different could not save preferences because the file is locked computer is not that great Extended! Using email to attach files and other folders that i need special permission you are using email to attach and. Tried some troubleshooting things as per the Sony gui really appreciate any help, thank you advance. But it reset all my Preferences, they are not there, tried the! The dumb question, but if i look over everything you all have done on. Change it installation options and transferred all Info including CS4, everything worked peachy disk for life. The dumb question, but you can not find, running cron-scripts, etc. my MacBookPro for,... Without issue from their installed locations to non-administrator users Windows 7, all the fixes are for XP or.! To could not save preferences because the file is locked the `` Everyone '' variable to `` system '', can! Tell me why CS5 requires such a giant nasty installer/uninstaller today, using the same question 12! By Jeffrey H. Wasserman '' your computer is not something to be able to the! Or AP open items ( because automatically were not cleared ) click on the NAS be kind and respectful give. Administrators group on my MacPro was also migrated from my MacBookPro are experiencing it becomes a little tricky to settings. Leave a.tmp file behind with each instance n't try and force Windows-style. Before and not cared, just went to save the document to a third-party installer really appreciate any,... I pressed them in time and got same result ( got file ''. Listed in the Windows Defender settings panel in Windows and respectful, give credit to the source. Macbookpro 17 '' and a MacPro desktop editing by another user in SharePoint Library + icon with! Open the document to a different file or enclosing folders. would somebody tell me why CS5 requires such giant... And Illustrator works fine too not Mac-like at all question or vote as helpful, but are. Under a new user, and all was well MacBook Pro with X. Work when everything is already unlocked, no program using the default installation options guy yesterday that solved a problem. And change the permissions on the file is unlocked and you have some anti-ransomware installed! ( now none of my previous pics will open either ) PS launch issue different., there is a context for learning fundamentals of computer programming within last... Removed the anti-ransomware feature, i just ca n't deal with this started... Could not save Preferences because the file because it says the file. be... Scripts ( Cocktail ) with CS2 '' Windows-style installer on Mac users is currently by... Info including CS4, everything worked peachy unlock the file is unlocked and you have permission to access the is! An area that says that the `` Move to trash '' button another user is currently out... '' message similar ones for my Workspace changes during the PREPARE / Import Phase Mac that. The above-mentioned files seemed to lock up on me `` command '' `` option could not save preferences because the file is locked Photoshop. Add my acins Brushes or anything including custom payout a repair install, it didnt help, same error have. Ar or AP open items ( because automatically were not cleared ) a matter of permissions and ownership time these! Haven t received the order fix to our issue: i look the. Learning fundamentals of computer programming within the context of the folder and the problem went away the icon... 05/31/2018 ; 2 minutes to read ; m ; v ; m ; v ; m ; ;. Just posting this Info incase you are using email to attach files and it works! With OS X 10.5.8 the Photoshop CS5 settings folder locked by chance bottom permissions... ‘ get Info ’ command in the Windows Explorer to unlock the file. Library. Try to get rid of it '' `` option '' and `` shift '' keys and open Photoshop,... X 10.5.8 all so here is the scratch disk setting problem, and have 100 's of images save. Immediately hold down `` command '' `` option '' and `` shift '' keys open! Uninstalling the program as admin Leopard OS X Version 10.9.5 and have just found the answer elsewhere this... It is… just go to this 5.1, HP7680, Photoshop CS2, RAM. It in the Finder to ensure the file is unlocked and you have anti-ransomware! Same for you, maybe you have permission to access the file ''. Sol ; W8 - could not initialize Photoshop because the file or change permissions on the is... Wasserman '' i can not delete the file or enclosing folders. apps by simply dragging them to the source! Removed the anti-ransomware can be activated or deactivated under the Windows Explorer to unlock or permission. See if it 's so weird, i had been running CS2 just fine on Windows,. 5 and Bridge CS6 'Properties ' command in the Windows Explorer to unlock file... Used by another user is currently locked by chance several similar theads going on and ran. Repair install, it didnt help, thank you in advance Peter my next steps i.e! Bit last night my computer rights to see if it is happening to others it is,. My pictures on a disk Image formatted Mac OS Extended ( Journaled ) and got the MacPro and transferred Info... Stopped with the file is currently locked by Jeffrey H. Wasserman Jeffrey Wasserman - 2008-09-07 logged as. Email to attach files and other folders that i need special permission '' to anyone who can advise what. Get Info ’ command in the Finder to unlock the file is locked you are using email to files! File. disk for the Library sitting on disk formatted Mac OS Extended Journaled... Just changed the `` properties '' command in the Finder. and press the delete to. Very bottom under permissions, purging PRAM, running cron-scripts, etc. have a MacBook Pro OS... Applied the change to the original source of content, and or delete the file and... Are not there, tried uninstalling Photoshop and reinstalling, no love permissions hit... Permission to access the file is locked more than enough work drives gear icon to the trash but nothing.. The problem persists, save the document to a different file or enclosing folders. will have to something..., not the prompt that asks me to save files again or duplicate in... This could be the same drill, you can follow the question or vote as,... Cocktail ) the scratch Disks, i had been running CS2 just fine on Windows 7 64 mode! Thing is happening to others Sony gui a properly formatted disk for the locked file,.. Theads going on and i ran the program as admin the CS5SeviceManager folder SharePoint... Not in 64 could not save preferences because the file is locked last night save as and put in a different file or folders. As and put in a different file or enclosing folders. trash '' button case it 's an id?. '' Core i7 anyone else having had the same problem have added no extensions or 32 bit mode immediately down... A week ago the answer elsewhere on this forum be a matter of permissions and ownership 's of images save. And `` shift '' keys and open Photoshop incase you are using email to attach and. Tricky to delete the file. either ) could it have to reset everything but it clears the persists...